GENERIC TERMS & CONDITIONS
LAST UPDATED: 01-MAR-2017
PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING (WEBSITE) OPERATED BY
JJ STATIONERY & SPORT EQUIPMENTS
72, 74 & 76 JALAN BAKAWALI 49
TAMAN JOHOR JAYA
81100 JOHOR BAHRU
JOHOR MALAYSIA
YOUR ACCESS TO AND USE OF THE SERVICE IS CONDITIONED ON YOUR ACCEPTANCE OF AND COMPLIANCE WITH THESE TERMS. THESE TERMS APPLY TO ALL VISITORS, USERS AND OTHER WHO ACCESS OR USE THE SERVICE.
BY ACCESSING OR USING THE SERVICE YOU AGREE TO BE BOUND BY THESE TERMS. IF YOU DISAGREE WITH ANY PART OF THE TERMS THEN YOU MAY NOT ACCESS THE SERVICE.
ORDER AND ACCEPTANCE
EACH ORDER SUBMITTED CONSTITUTES AN OFFER TO PURCHASE PRODUCTS. ORDERS ARE SUBJECTED TO OUR ACCEPTANCE AND MAY BE REFUSED AT OUR DISCRETION, FOR EXAMPLE IN CASES WHERE:
ORDERS CANNOT BE PROCESSED DUE TO AN ERROR IN INFORMATION YOU HAVE PROVIDED
ERROR ON THE WEB SHOP RELATING TO THE PRODUCTS YOU HAVE ORDERED (E.G. PRICE OR DESCRIPTION)
PRODUCTS THAT YOU HAVE ORDERED ARE NO LONGER AVAILABLE OR DISCONTINUED
ONCE WE RECEIVE YOUR ORDER, YOU WILL RECEIVE AN EMAIL CONFIRMING THE RECEIPT OF YOUR ORDER. IF YOU DO NOT RECEIVE AN EMAIL, CONTACT US BEFORE YOU TRY TO PLACE ANOTHER ORDER FOR THE SAME PRODUCT.
YOU WILL RECEIVE AN EMAIL WHEN YOUR ORDER IS BEING DISPATCHED CONFIRMING THAT YOUR ORDER HAS BEEN ACCEPTED. IF YOU HAVE ANY QUESTIONS, COMMENTS OR CONCERNS REGARDING OUR ORDER ACCEPTANCE POLICY, OR IF YOU CONSIDER THAT YOUR ORDER WAS REJECTED IN ERROR, PLEASE CONTACT US.
PRODUCT AVAILABILITY
WE WILL HAVE THE RIGHT, AT ANY TIME, TO MAKE CHANGES TO INFORMATION ABOUT PRODUCTS DISPLAYED ON OUR SITE, E.G. PRICE, DESCRIPTION, AVAILABILITY AND WE MAY DO SO WITHOUT FIRST GIVING YOU NOTICE OF THE CHANGES. WE WILL NOT, HOWEER, MAKE ANY CHANGES TO THE PRICE, AVAILABILITY OR DESCRIPTION OF ANY PRODUCT AFTER AN ORDER HAS BEEN ACCEPTED.
ORDER CANCELLATIONS AND CHANGES
YOU CAN MAKE CHANGES TO OR CANCEL YOUR ORDER AT ANY TIME BEFORE YOUR ORDER HAS BEEN PROCESSED. TO MAKE CHANGES TO YOUR PROCESS ORDER, PLEASE CONTACT US. IF YOUR ORDER HAS ALREADY BEEN DISPATCHED, YOU WILL BE ABLE TO REQUEST A REFUND OF THE PRODUCT, SUBJECT TO TERMS SET OUT UNDER REFUND POLICY.
RETURNS AND REFUNDS
REFUNDS IN CASE OF A FAULTY PRODUCT: IF YOU WISH TO RETURN FOR A REFUND OF A PRODUCT THAT IS DELIVERED TO YOU WHICH IS FAULTY OR OTHERWISE DAMAGED WHEN YOU RECEIVE IT, OR WHICH DOES NOT CORRESPOND TO THE DESCRIPTION ON THE WEB SHOP, YOU CAN DO SO IN ACCORDANCE WITH AND PURSUANT TO THE RETURN POLICY WITHIN 7 DAYS OF RECEIVING THE PRODUCT. THIS TERM DOES NOT APPLY TO EXCHANGES OR TO THE PRODUCT WHICH DEVELOPS A FAULT AFTER YOU RECEIVE IT. ALL LOGISTICAL AND OTHER COSTS INVOLVED IN RETURNING THE SAID FAULTY PRODUCT WILL BE BEAR BY THE BUYER.
ORDER TRACKING
ONCE AN ORDER HAS BEEN PROCESSED, YOU WILL RECEIVE A TRACKING NUMBER PROVIDED BY THIRD PARTY SERVICE PROVIDER.
DELIVERY
IN SOME CASES SOME PRODUCTS MIGHT NOT BE AVAILABLE FOR ALL COUNTRIES. YOU WILL BE INFORMED OF ANY SUCH TERRITORIAL RESTRICTIONS BEFORE YOU PURCHASE THE PRODUCT. SHIPPING AND HANDLING CHARGES WILL DEPEND ON THE VALUE OF YOUR ORDER AND THE COUNTRY TO WHICH THE PRODUCT IS BEING SHIPPED. ANY CUSTOM DUTIES OR TARIFFS THAT MAY BE IMPOSED ON THE DELIVERIES WILL BE PAID BY YOU. ANY DELIVERY DATES PROVIDED TO YOU IN CONNECTION WITH YOUR ORDER ARE ESTIMATED. ALTHOUGH THE AIM IS TO PROVIDE YOU WITH AS ACCURATE ESTIMATES AS POSSIBLE, WE CANNOT PROMISE THAT THEY ARE ACCURATE. WE RESERVE THE RIGHT TO DELIVER ORDERED PRODUCTS IN SEPARATE SHIPMENTS. PRODUCT THAT IS DELIVERED TO YOU WILL BECOME YOUR PROPERTY AT THE TIME YOU RECEIVE IT PROVIDED THAT WE HAVE RECEIVED FULL PAYMENT FOR THE PRODUCT. AS SOON AS WE HAVE DELIVERED THE PRODUCT TO YOU, YOU WILL BECOME SOLELY RESPONSIBLE FOR IT AND FOR ANY LOSS OR DAMAGE TO IT THEREAFTER.
PRICES AND PAYMENT
THE PRODUCT PRICE DISPLAY ON OUR WEBSHOP IS SUBJECTED TO GOODS AND SERVICES TAX SET OUT IN MALAYSIA (6%). PRODUCTS AND THEIR POSTAGE ARE PAID IN CONJUNCTION WITH THE ORDER. THE AVAILABLE PAYMENT METHODS ARE DISPLAYED IN CONNECTION WITH THE PRODUCT ORDER FORM IN THE WEB SHOP. THE AVAILABLE PAYMENT METHODS ARE:
ONLINE BANKING
PUBLIC BANK BERHAD (TAMAN MOLEK BRANCH)
ACCOUNT HOLDER: JJ STATIONERY & SPORT EQUIPMENTS
ACCOUNT NO: 3120320635
ONCE PAYMENT IS MADE, PLEASE COMPLETE ALL PARTICULARS SET OUT BELOW AND REPLY TO THE CONFIRMATION EMAIL ATTACHED WITH THE SCANNED BANK-IN SLIP.
ORDER ID:
PAYMENT METHOD:
BANK NAME:
BANK-IN DATE:
BANK-IN AMOUNT:
CONTACT NAME:
CONTACT PHONE:
PAYMENTS BY CREDIT CARD (IPAY88): WE WILL ACT SOLELY AS THE MARKETER OF THE RESPECTIVE PAYMENT METHOD AND WILL PROVIDE THE PRODUCTS TO THE CUSTOMER. ALL COMPLAINTS AND CLAIMS FOR THE COMPENSATION WILL BE HANDLED BY THE PAYMENT METHOD PROVIDER. WITH REGARDS MADE BY CREDIT OR DEBIT CARD, THE PAYMENT METHODS PROVIDER ACTS AS THE MERCHANT OF THE PRODUCT AND THE TRADE TRANSACTION TAKES PLACE BETWEEN THE CUSTOMER AND THE PAYMENT METHOD PROVIDER. THE PAYMENT METHOD PROVIDER IS ALSO THE RECIPIENT OF THE PAYMENT.
LIABILITY TO YOU
NOTHING IN THESE TERMS WILL EXCLUDE OR LIMIT LIABILITY TO YOU FOR FRAUD, DEATH OR PERSONAL INJURY OR ANY OTHER LIABILITY WHICH THE LAW STATES MAY NOT BE EXCLUDED OR LIMITED. WE WILL NOT BE LIABLE TO YOU UNDER A CONTRACT FOR
ANY LOSS OF PROFIT, LOSS OF INCOME, LOSS OF BUSINESS, LOSS OF REVENUE OR LOSS OF GOODWILL OR
ANY LOSS OF CORRUPTION OF OR DAMAGE TO DATA OR
ANY LOSS OR DAMAGE WHICH WAS NOT A REASONABLY FORESEEABLE RESULT OF EITHER BREACH OF CONTRACT OR BREACH OF LEGAL DUTY OF CARE
PERSONAL INFORMATION
WHEN YOU CREATE AN ACCOUNT AND PLACE AN ORDER THROUGH THE WEB SHOP, YOU WILL BE PROVIDING US WITH YOUR PERSONAL INFORMATION. YOU AGREE THAT WE MAY DISCLOSE PERSONAL INFORMATION IN CONNECTION WITH THE SALES OF OUR PRODUCTS. WE WILL USE YOUR PERSONAL INFORMATION TO PROCESS YOUR ORDER AND FOR THE DELIVERY OF THE PRODUCTS ORDERED AND FOR OTHER LIMITED PURPOSES. COLLECTION AND USE OF YOUR PERSONAL INFORMATION WILL BE CARRIED OUT SUBJECT TO THE TERMS OF OUR PRIVACY POLICY.
LINKS TO OTHER WEB SITES
OUR SERVICE MAY CONTAIN LINKS TO THIRD-PARTY WEB SITES OR SERVICES THAT ARE NOT OWNED OR CONTROLLED BY US. OUR COMPANY HAS NO CONTROL OVER, AND ASSUMES NO RESPONSIBILITY FROM THE CONTENT, PRIVACY POLICIES, OR PRACTICES OF ANY THIRD PARTY WEB SITES OR SERVICES. YOU FURTHER ACKNOWLEDGE AND AGREE THAT WE SHALL NOT BE RESPONSIBLE OR LIABLE, DIRECTLY OR INDIRECTLY, FOR ANY DAMAGE OR LOSS CAUSED OR ALLEGED TO BE CAUSED BY OR IN CONNECTION WITH USE OF OR RELIANCE ON ANY SUCH CONTENT, GOODS OR SERVICES AVAILABLE ON OR THROUGH ANY SUCH WEB SITES OR SERVICES.
CONTACT US
IF YOU HAVE ANY QUESTIONS ABOUT THESE TERMS, PLEASE CONTACT US